Refund Policy

  • We offer a 60-day return period for customers who wish to send back eligible boys' and girls' shoes.
  • Refunds will be processed within 5 to 10 business days after we receive and inspect the returned items.
  • Returned shoes must be in unused, original condition with proper packaging to qualify for a refund.
  • Refunds will be issued in USD to the original payment method used for the purchase.
  • We will review returned products to ensure they meet the return conditions before approving refunds.
  • Customers are responsible for following the return instructions provided by our support team.
  • Non-returnable items will be clearly communicated, and exceptions will be handled case by case.
  • Refund processing time may vary slightly depending on payment providers but follows our 5-10 day